Account Coordinator

Sales · Surry Hills, New South Wales
Department Sales
Employment Type Full-Time

The Role:

Drive Yello is searching for a rockstar Account Coordinator to help support our sales team as we manage incredible growth and new vertical expansion. The Account Coordinator is responsible for assisting sales leadership and sales teams in driving operational excellence for Drive Yello. The role will assist with the day to day administration of sales and operational tasks and support the team in client relationship building and project management tasks (including clients’ research, CRM and tools update).  The role has significant progressional opportunities within the Sales team.

 

Responsibilities:

  • Managing and maintaining sales data in Salesforce (CRM) and other software programs
  • Providing research and reports for the Sales Department
  • Recognising, developing, and implementing process improvements within the Sales organisation
  • Maintaining daily, weekly, monthly and quarterly reports and Key Performance Indicators
  • Managing and maintaining sales process adherence with Sales Representatives
  • Assisting the Sales Leaders with Pipeline and Opportunity interrogation 
  • Contribute to the preparation of Quarterly Business Review presentations
  • Support and sometimes lead the development of account prospects and client relationship management
  • Prioritise and driving resolution on escalated client issues
  • Monitor and facilitate the client’s adoption of Yello’s platform with an understanding of their overall business needs as they relate to our products

 

Required Skills/Experience:

  • 1-2 years experience in account management, professional services or Customer Success positions 
  • Relevant BA/BS degree preferred with a strong record of academic success
  • Excellent verbal and written communication skills, including the ability to run meetings, give product presentations & host webinars.
  • Ability to work in a fast-paced environment 
  • Positive work ethic, ambitious and passionate attitude
  • Strong analytical skills
  • Great presentation skills
  • Proficiency with Salesforce, Google Suite and Cloud Tools
  • The ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives
  • Well-developed capabilities in problem-solving and crafting efficient processes
  • A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
  • An ability to initiate and build relationships with people in an open, friendly, and accepting manner
  • An innate drive to innovate and optimize the use of available resources
  • Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change


What we offer:

  • Competitive salary 
  • You’ll be working in a business with a strong sense of purpose, with the aim of genuinely impacting the lives of its users and in turn the beneficiaries they serve
  • We expect you to work at a sustainable pace, take time off as needed, and maintain a healthy work-life balance. Many of us have families and kids, so we work hard, but keep it real

 

Drive Yello is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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  • Location
    Surry Hills, New South Wales
  • Department
    Sales
  • Employment Type
    Full-Time